Day 21：Part 3 先読み訓練 ― 会話問題の攻略法

【スクリプト】

Woman: Excuse me, could you tell me where the customer service desk is?

Man: Sure. It’s on the second floor, right next to the elevator.

正解：(B) The location of the customer service desk

女性は「カスタマーサービスの場所」を聞いている。

【スクリプト】

Man: I’d like to reserve a table for four at seven o’clock tonight.

Woman: I’m sorry, but we’re fully booked at seven. Would eight o’clock work for you?

正解：(B) There are no tables available at seven.

7時は満席。8時はどうかと提案している。

【スクリプト】

Woman: I purchased this jacket last week, but I’d like to exchange it for a different size.

Man: Of course. Do you have your receipt?

正解：(C) Exchange the jacket for a different size

exchange it for a different size =「別のサイズに交換したい」。

【スクリプト】

Man: The client called to cancel the meeting scheduled for Thursday.

Woman: That’s too bad. Should I reschedule it for next week?

正解：(C) Reschedule the meeting

女性は「来週に変更しましょうか？」と提案している。

【スクリプト】

Woman: I’m looking for a birthday gift for my colleague. Do you have any suggestions?

Man: How about a gift card? It’s our most popular item, and you can choose any amount.

正解：(B) A gift card

男性は「ギフトカードはどうですか？」と提案している。

【スクリプト】

Man: The copier on the third floor has been making strange noises all morning.

Woman: I’ll contact the repair service right away.

正解：(B) The copier is not working properly.

コピー機が異音を出している = 正常に動作していない。

【スクリプト】

Woman: Hello, I’m calling to inquire about the job opening posted on your website.

Man: Thank you for your interest. The position is for a marketing coordinator. Would you like me to email you the details?

正解：(B) To ask about a job opening

inquire about the job opening =「求人について問い合わせる」。

【スクリプト】

Man: I noticed the inventory for the cleaning supplies is running low.

Woman: I’ll place an order with the supplier this afternoon.

正解：(B) Order more supplies

place an order =「注文する」。

【スクリプト】

Woman: Do you know if the gallery is open on weekends?

Man: Yes, it’s open from ten to five on Saturdays and Sundays.

正解：(C) The gallery’s weekend hours

open on weekends → 週末の営業時間を聞いている。

【スクリプト】

Man: I’d like to register for the cooking class that starts next month.

Woman: Sure. The class meets every Wednesday evening. The fee is $150 for the entire course.

正解：(C) $150

The fee is $150 for the entire course. = 料金は全コースで150ドル。

【スクリプト】

Man: Hi, I’m here to pick up my laptop. I brought it in for repair last week.

Woman: Let me check. What’s the name on the order?

Man: David Park. I was told it would be ready by Wednesday.

Woman: Yes, here it is. The screen has been replaced and everything is working fine now. The total comes to $180.

正解：(B) At a repair shop

pick up my laptop / brought it in for repair = 修理に出したパソコンを取りに来た → 修理店。

正解：(C) $180

The total comes to $180. = 合計180ドル。

【スクリプト】

Woman: Good morning. I’d like to check out, please. My room number is 305.

Man: Of course. How was your stay, Ms. Johnson?

Woman: It was wonderful, thank you. By the way, could you call a taxi for me? I need to get to the airport by noon.

Man: Certainly. I’ll arrange that for you right away. Would you also like a receipt for your stay?

Woman: Yes, please. I need it for my expense report.

正解：(C) At a hotel

check out / room number 305 / stay = ホテル。

正解：(B) Call a taxi

could you call a taxi for me? = タクシーを呼んでほしい。

正解：(C) To file an expense report

I need it for my expense report. = 経費報告書のために必要。

【スクリプト】

Man: Sarah, have you seen the estimate for the office renovation?

Woman: Yes, I looked at it this morning. It’s higher than I expected. The total is almost $50,000.

Man: That’s way over our budget. Do you think we should get another estimate from a different contractor?

Woman: That’s a good idea. I know a reliable company that did some work for our client last year. I’ll contact them today.

正解：(B) The cost of an office renovation

estimate for the office renovation / total is almost $50,000 / over our budget = 改装費用の話。

正解：(B) The renovation estimate is too high.

higher than I expected / way over our budget = 見積もりが高すぎる。

正解：(C) Contact another contractor

I’ll contact them today. = 今日連絡する（別の業者に）。

【スクリプト】

Woman: Hi, I’m calling about the apartment listed on your website. Is it still available?

Man: Yes, it is. It’s a two-bedroom unit on the fourth floor. The rent is $1,200 per month, and utilities are included.

Woman: That sounds reasonable. Can I schedule a viewing for this weekend?

Man: Of course. How about Saturday at two o’clock?

Woman: That works perfectly. I’ll see you then.

正解：(D) To inquire about an apartment

calling about the apartment / Is it still available? = アパートについて問い合わせている。

正解：(C) Utilities

utilities are included = 光熱費が含まれている。

正解：(D) Saturday at two o’clock

How about Saturday at two o’clock? / That works perfectly. = 土曜日の2時。

【スクリプト】

Man: Good afternoon. I’d like to return this printer. It stopped working after just three days.

Woman: I’m sorry to hear that. Do you have the receipt?

Man: Yes, here it is. I’d prefer a replacement rather than a refund, if possible.

Woman: Let me check our inventory. Unfortunately, the same model is out of stock right now, but we expect a new shipment next week. Would you like me to call you when it arrives?

Man: That would be great. Here’s my phone number.

正解：(D) His printer stopped working.

It stopped working after just three days. = 3日で壊れた。

正解：(C) A replacement

I’d prefer a replacement rather than a refund = 返金より交換を希望。

正解：(D) Call the man when the replacement arrives

Would you like me to call you when it arrives? / That would be great. = 届いたら電話する。

正解：(A) At an electronics store

return this printer / receipt / inventory / same model = 電子機器の店。

【スクリプト】

Woman: Tom, I’ve been reviewing the sales figures for last quarter, and our online sales have increased by 20 percent.

Man: That’s great news! I think the new website design has really helped. What about in-store sales?

Woman: Unfortunately, they’ve decreased by about 5 percent. I think we need to come up with some strategies to attract more customers to our physical stores.

Man: How about running a special promotion? We could offer a 15 percent discount on selected merchandise for the first two weeks of next month.

Woman: That’s worth considering. Let me put together a proposal and present it at the next management meeting.

正解：(D) They have increased by 20 percent.

our online sales have increased by 20 percent = オンライン売上が20%増加。

正解：(D) Running a special promotion

How about running a special promotion? = 特別セールをやるのはどうか。

正解：(A) Prepare a proposal for the management meeting

Let me put together a proposal and present it at the next management meeting.

【スクリプト】

Man: Hi, Lisa. Did you hear that the company is opening a new branch office in Singapore?

Woman: Yes, I did. And I heard they’re looking for someone to manage the initial setup. Are you thinking about applying?

Man: Actually, I am. I have experience working in Southeast Asia, and I think it would be a great opportunity. But I’m a little concerned about moving my family overseas.

Woman: That’s understandable. Why don’t you talk to Mr. Yamada in HR? He was transferred to our London office for two years and might have some useful advice.

Man: That’s a good suggestion. I’ll try to set up a meeting with him this week.

正解：(A) Applying for a position at the new branch

Are you thinking about applying? / Actually, I am. = シンガポールの新支店のポジションに応募を検討中。

正解：(D) Moving his family overseas

I’m a little concerned about moving my family overseas.

正解：(A) Talk to someone in HR

Why don’t you talk to Mr. Yamada in HR? = 人事部のヤマダさんに相談したら？

【スクリプト】

Woman: Hello, this is Maria from Downtown Dental Clinic. I’m calling to confirm your appointment for tomorrow at 3 P.M.

Man: Oh, thank you for reminding me. Actually, I was wondering if I could move it to the morning instead. I have an unexpected meeting in the afternoon.

Woman: Let me check our schedule. We have an opening at 10 A.M. or 11:30 A.M. Which would you prefer?

Man: 10 A.M. would be perfect.

Woman: Great, I’ve updated your appointment. Please remember to bring your insurance card.

正解：(A) To confirm an appointment

I’m calling to confirm your appointment = 予約の確認のために電話。

正解：(A) 10 A.M.

10 A.M. would be perfect. = 午前10時に変更。

正解：(A) His insurance card

Please remember to bring your insurance card. = 保険証を持ってきてください。

【スクリプト】

Man: Good morning. Welcome to Green Valley Inn. Do you have a reservation?

Woman: Yes, I do. It’s under the name Patricia Lee. I booked a room for three nights.

Man: Let me look that up. Yes, here it is. A standard room with a mountain view. I should let you know that our restaurant is currently being renovated, so breakfast will be served in the garden area instead.

Woman: That’s fine. Actually, that sounds quite nice. Could you also arrange a taxi to the hiking trail for tomorrow morning?

Man: Of course. What time would you like to leave?

Woman: Around eight, please.

正解：(D) At a hotel

Green Valley Inn / reservation / booked a room = ホテル。

正解：(A) It is being renovated.

our restaurant is currently being renovated = レストランは改装中。

正解：(D) A taxi to the hiking trail

Could you also arrange a taxi to the hiking trail?

【スクリプト】

Woman: James, I just received a complaint from a customer about our new cashier system. Apparently, it’s taking too long to process transactions.

Man: That’s concerning. I noticed a few issues during testing, but I thought they had been fixed. Let me check with the IT department.

Woman: Please do. We can’t afford to lose customers because of slow service. Also, can you pull up the data on the average transaction time since we installed the new system?

Man: Sure. I’ll have a report ready by the end of the day. If the numbers confirm the issue, we might need to contact the software vendor for a patch.

Woman: Good plan. Let’s discuss the findings at tomorrow morning’s meeting.

正解：(A) Slow transaction processing with the new cashier system

complaint / new cashier system / taking too long to process transactions = 新しいレジシステムの処理が遅い。

正解：(D) Check with the IT department and prepare a report

Let me check with the IT department. / I’ll have a report ready by the end of the day.

正解：(A) Tomorrow morning

Let’s discuss the findings at tomorrow morning’s meeting. = 明日の朝の会議で話し合いましょう。