Day 9｜ビジネスメール・通知文の精読

今日のテーマ

TOEIC Part 7で最も多く出題される文書形式が「ビジネスメール・通知文」です。
Day 8で学んだTS・SS構造を、実際のビジネス文書に当てはめながら精読する練習をします。

ビジネス文書に特有の構造パターン

メール・通知文の典型的な段落展開

【パターン1｜目的型】段落冒頭：「このメールの目的」← TS以降：詳細・手順・期限 ← SS【パターン2｜変更通知型】段落冒頭：「〜が変わります」← TS以降：何が・いつから・なぜ・どうすれば ← SS【パターン3｜依頼型】段落冒頭：「〜していただけますか」← TS以降：背景・方法・期限・連絡先 ← SS【パターン4｜結果報告型】段落冒頭：「〜の結果を報告します」← TS以降：数値・改善点・今後の計画 ← SS

よく使われる接続表現

やり方

確認問題

Section A｜メール段落のトピックセンテンスを特定する（10問）

指示：次のメール・通知文の段落を読み、トピックセンテンスの番号を答えなさい。また、なぜその文がTSと言えるかを一言で述べよ。

A-1（社内通知）

① We are writing (to inform you) (of a change) (to the company’s remote work policy). ② (Effective April 1), employees (in non-client-facing roles) may work remotely (for up to three days per week). ③ Team leaders are responsible (for approving remote work schedules) (at least one week in advance). ④ (For further details), please refer (to the updated policy document) (on the company intranet).

A-2（顧客向け通知）

① (Due to scheduled maintenance work), our online banking platform will be temporarily unavailable. ② The maintenance window is scheduled (from 11:00 p.m.) (on Saturday, March 28) (to 3:00 a.m.) (on Sunday, March 29). ③ (During this time), transfers, bill payments, and account inquiries will not be accessible (via the app or website). ④ Automated teller machines will remain fully operational (throughout the maintenance period).

A-3（社内アナウンスメント）

① The Human Resources Department is pleased (to announce the launch) (of a new employee wellness program). ② (Starting next month), all staff members will have access (to subsidized gym memberships, online counseling services, and wellness webinars). ③ Participation is entirely voluntary, and employees can enroll (or withdraw) (at any time). ④ Detailed information (about how to register) will be distributed (by email) (by the end of this week).

A-4（サプライヤーへのメール）

① We regret (to inform you) (that we will be unable to accept your delivery) (scheduled for September 4). ② (Due to a temporary closure) (of our Osaka warehouse), we cannot receive goods (until September 11). ③ We would appreciate it (if you could reschedule the delivery) (for any date) (between September 11 and 15). ④ Please confirm (your availability) (by replying to this email) (by August 29).

A-5（研修案内）

① The Training and Development Department will be hosting a mandatory compliance training session (for all permanent staff). ② The session covers updates (to the company’s data protection policy, conflict of interest guidelines, and workplace harassment prevention rules). ③ Three sessions have been scheduled (to accommodate different departments): March 10, 17, and 24, each running (from 2:00 p.m.) (to 4:30 p.m.). ④ Attendance is required, and managers will receive a report (of any absent employees) (following each session).

A-6（製品リコール通知）

① We are writing (to notify you) (of a voluntary recall) (of Model TK-400 electric kettles) (sold between June 1 and December 31, 2025). ② A potential defect (in the automatic shutoff mechanism) has been identified, (which may cause the kettle to overheat if left unattended). ③ Customers (who own this model) are strongly advised (to stop using the product immediately) and contact our support line (at 0120-XXX-XXXX) (to arrange a free replacement). ④ We sincerely apologize (for any inconvenience) (caused by this issue).

A-7（社内設備通知）

① The IT Department will be upgrading the company-wide email server (this Friday evening). ② The upgrade will take place (between 6:00 p.m. and 10:00 p.m.) and is expected (to cause a brief service interruption) (of approximately 30 minutes). ③ (Following the upgrade), email storage limits will be doubled, and message loading speeds will improve (by up to 40 percent). ④ Staff (who need to send urgent emails) (during the maintenance window) are advised (to use their mobile phone’s data connection as a temporary alternative).

A-8（顧客向けサービス改定通知）

① (As part of our commitment to improving customer service), we have revised our return and exchange policy. ② (Previously), customers had 14 days (from the date of purchase) (to request a return or exchange). ③ (Under the new policy), this period has been extended (to 30 days) (for all product categories). ④ (Please note that) items (must be returned in their original packaging) with all tags attached (to be eligible for a refund).

A-9（ベンダー向け連絡）

① We would like (to inform you) (that we are reviewing our supplier contracts) (as part of our annual procurement evaluation). ② All current vendors are required (to submit updated company profiles, insurance certificates, and pricing schedules) (by October 15). ③ Contracts (that are not renewed by the deadline) will be automatically suspended (until documentation is received and verified). ④ (For assistance with the submission process), please contact procurement@hartfield.co.jp.

A-10（店舗閉店・移転通知）

① We are pleased (to announce) (that our Shinjuku branch will relocate) (to a new, larger facility) (on March 31). ② The new store is located (at 2-14-8 Nishi-Shinjuku), just (a three-minute walk) (from the west exit) (of Shinjuku Station). ③ The new location features a dedicated consultation area, a children’s play corner, and an expanded product display (with 30 percent more items than the current store). ④ (To celebrate the move), customers (who visit during the opening week) (April 1〜7) will receive a 15 percent discount (on all purchases).

Section B｜メール段落の構造を分析する（15問）

指示：次のメール・通知文の段落を読み、各文が「TS」「理由」「詳細」「条件」「手順」「期限」「例外」「謝罪/感謝」のどれにあたるかを答えなさい。また、段落全体の「主旨」を20字以内の日本語で述べよ。

B-1

① We are writing (to inform you) (that your order #JK-78219) will be delayed (due to unforeseen supply chain disruptions). ② Your order was originally scheduled (to be dispatched) (on November 3) but will now be shipped (no later than November 12). ③ (As an apology for this inconvenience), we have applied a 10 percent discount (to your order), (which will be reflected in your final invoice). ④ (If you wish to cancel your order) (instead), please contact our customer service team (at orders@vantaretail.com) (by November 6).

B-2

① The Finance Department would like (to remind all employees) (that expense reimbursement claims for Q3) must be submitted (by September 30). ② All claims must be accompanied (by original receipts or electronic invoice copies). ③ Claims (submitted after the deadline) will be processed (in the following quarter’s payment cycle) and may be subject (to additional review). ④ (For any questions about eligible expenses), please refer (to the Expense Policy document) (on the HR portal) or contact finance@rennertgroup.com.

B-3

① We are delighted (to inform you) (that you have been selected) (for the Advanced Leadership Development Program). ② The program runs (from January 12 to March 21), (with sessions held every other Friday) (from 9:00 a.m. to 5:00 p.m.) (at our corporate training center) (in Shinagawa). ③ Participation is fully funded (by the company), (including all training materials, lunch, and travel subsidies). ④ (To confirm your participation), please complete the online enrollment form (at training.krestholm.co.jp/alp) (by December 20).

B-4

① This notice is (to inform all tenants) (of planned repairs) (to the building’s elevator systems). ② Elevators A and B (in the East Tower) will be out of service (for approximately five business days), (beginning Monday, February 17). ③ (During this period), Elevator C (in the West Tower) will operate (with extended hours from 6:00 a.m. to 11:00 p.m.) (to accommodate increased demand). ④ (We apologize for the inconvenience) and thank tenants (for their patience) (during this necessary maintenance).

B-5

① (As of April 1), all invoices (submitted to our Accounts Payable department) must include a valid purchase order number. ② (Without a purchase order number), invoices will be returned (to the sender) (without processing), (which may result in payment delays). ③ Purchase order numbers can be obtained (from the relevant department manager) (prior to making a purchase). ④ This change has been implemented (to improve our internal tracking and compliance processes).

B-6

① We are pleased (to confirm) (that your membership (with the Harford Business Lounge) has been renewed) (for another 12 months). ② Your renewed membership is valid (from July 1 to June 30 of next year) and entitles you (to all Standard tier benefits). ③ (As a thank-you for your continued loyalty), we have upgraded your account (to the Premium tier) (at no additional charge) (for the first three months). ④ Your updated membership card will arrive (by registered mail) (within five business days).

B-7

① The Safety Management Team is issuing this notice (following the detection) (of elevated carbon monoxide levels) (in the basement car park) (on March 5). ② Immediate action was taken (to ventilate the affected area) and identify the source, (which was traced to a faulty exhaust pipe) (on a maintenance vehicle). ③ The vehicle has been removed and the ventilation system has been upgraded (to prevent recurrence). ④ All staff (using the car park) are reminded (to report any unusual odors or symptoms) (such as dizziness or headaches) (to security immediately).

B-8

① We are reaching out (to inform you) (that your annual contract (with Delvecchio Office Supplies)) is due (for renewal) (on August 31). ② Your current contract includes next-day delivery, a dedicated account manager, and a 12 percent volume discount (on all stationery orders). ③ (As a valued client), we would like (to offer you an enhanced package) (at the same rate), (which includes a 15 percent discount and free storage consultation). ④ (To accept this offer or discuss alternative packages), please contact your account manager, Ms. Yuki Harada, (at y.harada@delvecchio.co.jp) (by August 15).

B-9

① The Board (of Directors) has approved a revision (to the company’s dividend payment schedule). ② (Previously), dividends were paid (twice annually, in June and December). ③ (Under the revised schedule, effective from the current fiscal year), dividends will be distributed (on a quarterly basis) — (in March, June, September, and December). ④ Shareholders (with registered addresses) (in Japan) will receive payment (via bank transfer), (while overseas shareholders) will receive payments (through their respective custodian banks).

B-10

① We are writing (to inform you) (that Sunrise Language Academy will be discontinuing its Saturday morning classes) (effective May 1). ② This decision was made (due to consistently low enrollment numbers) (over the past two semesters). ③ Students (currently enrolled in Saturday classes) will be offered (a transfer to an equivalent weekday class) (at no additional cost). ④ (If no suitable weekday class is available), full refunds (for unused sessions) will be issued (within 10 business days). ⑤ We apologize sincerely (for any disruption) (this may cause) and thank you (for your continued support of our programs).

B-11

① (To support our company’s carbon neutrality goals), the Facilities Management Team is introducing a new office printing policy. ② (Effective immediately), all printers will be set (to double-sided printing as the default). ③ Color printing will require a department manager’s approval (and will be reserved for client-facing materials only). ④ Personal printing (for non-work purposes) is no longer permitted (on company equipment). ⑤ The team estimates (that these changes will reduce paper consumption by approximately 40 percent annually).

B-12

① We would like (to express our sincere gratitude) (for your participation) (in the Eastbrook Corporate Giving Campaign) (held last month). ② (Thanks to the generous contributions) (of 312 employees), the campaign raised a total (of 4.7 million yen) — (exceeding our original target) (of 3 million yen) (by 57 percent). ③ All proceeds will be donated equally (to three non-profit organizations): the Hokkaido Food Bank, Seeds of Tomorrow Education Fund, and the Sapporo Animal Rescue Society. ④ A formal handover ceremony will be held (on December 5) (at 3:00 p.m.) (in the 4th floor meeting room), and all donors are warmly invited (to attend).

B-13

① This email is (to inform you) (of a temporary change) (to parking arrangements) (at our Fukuoka head office). ② (From Monday, June 9 to Friday, June 20), the south car park will be closed (for resurfacing work). ③ (During this period), staff (with registered vehicles) can use the overflow car park (located at 3-22 Hakataeki Higashi), (a five-minute walk from the main entrance). ④ Parking validation stickers (for the overflow facility) are available (from the reception desk) (on the ground floor). ⑤ (The company is not responsible for any parking fees incurred at nearby public car parks) (during this period).

B-14

① (We are pleased to announce) (that Meridian Consulting has been named one of the “Top 50 Best Workplaces in Japan”) (by WorkLife Japan magazine). ② The ranking is based (on an independent survey) (of over 6,000 employees) (across 200 participating companies), (assessing factors) (such as leadership transparency, career development opportunities, and work-life balance). ③ This recognition reflects the dedication (of every team member) (to creating a positive and inclusive workplace culture). ④ (To celebrate this achievement), all staff are invited (to a company-wide reception) (to be held on Friday, September 12) (from 5:30 p.m.) (at the Meridian Rooftop Garden).

B-15

① The Information Security Team is reminding all staff (of the updated guidelines for handling confidential documents). ② Printed confidential materials (including client proposals, financial statements, and personnel records) must be stored (in locked filing cabinets) (when not in use). ③ (Before disposing of any printed confidential materials), they must be shredded (using the cross-cut shredders) (available on each floor). ④ Sending confidential files (by email) is permitted only (when using the company’s encrypted email system). ⑤ Violations (of this policy) may result (in disciplinary action) (in accordance with company regulations).

Section C｜実践読解 ― メール全文の精読と設問応答（15問）

指示：次のメール（複数の段落を含む）を読み、設問に日本語で答えなさい。

C-1〜C-3（メール1：社内福利厚生）

From: Human Resources Department
To: All Staff
Subject: New Childcare Support Benefits — Effective April 1

Paragraph 1

① We are pleased (to announce) (that the company will be introducing two new childcare support benefits) (for eligible employees) (starting April 1). ② These benefits are part (of our ongoing commitment) (to supporting employees) (with family responsibilities) and reflect feedback (gathered in last year’s employee satisfaction survey).

Paragraph 2

③ (The first benefit) is a monthly childcare allowance (of up to 30,000 yen) (per child under the age of three). ④ Eligibility requires (that the employee be either the primary caregiver or share caregiving responsibilities equally with their partner). ⑤ (To apply), employees must submit the Childcare Allowance Application Form (available on the HR portal) (along with supporting documentation) (by March 15).

Paragraph 3

⑥ (The second benefit) is access (to a network of 450 pre-screened childcare facilities) (across 12 cities nationwide). ⑦ Participating employees will receive a 20 percent fee reduction (at any of these partner facilities). ⑧ A complete list (of partner childcare facilities) (with contact information) is available (at hr.kestholm.co.jp/childcare).

Paragraph 4

⑨ (For any questions about eligibility or the application process), please contact the HR Benefits Team (at hrbenefits@kestholm.co.jp) or visit us (in Room 301, Building B) (between 10:00 a.m. and 5:00 p.m.) (on weekdays).

C-1：このメールの目的を日本語で1文にまとめよ。また、段落1のトピックセンテンスはどれか。

C-2：「第1の福利厚生（childcare allowance）」の申請資格と申請手順を、本文の情報から具体的に答えよ。

C-3：⑦文の骨格S・V・Oを答えよ。また「a 20 percent fee reduction at any of these partner facilities」の意味を日本語で説明せよ。

C-4〜C-6（メール2：取引先への製品出荷遅延通知）

From: Logistics Team, Shenova Materials Co.
To: Procurement, Takanaga Industries
Subject: Delay Notice — Order #SHN-20041

Paragraph 1

① We are writing (to inform you) (of an unexpected delay) (to your order #SHN-20041, consisting of 12,000 units of industrial-grade polymer resin). ② The delay is a result (of severe flooding) (in the Chengdu production region), (which has temporarily disrupted our manufacturing operations and outbound logistics).

Paragraph 2

③ (Originally scheduled for delivery) (on April 14), we now estimate (that your order will be ready for dispatch) (no earlier than April 28). ④ (Once dispatched), delivery (to your Nagoya warehouse) is expected (to take three to four business days), (bringing the expected arrival to approximately May 2 to 5).

Paragraph 3

⑤ We understand (that this delay may affect your production schedule), and we would like (to offer the following options). ⑥ (Option 1): We can dispatch an emergency partial shipment (of 5,000 units) (by April 18) (from our Guangzhou inventory) (at no additional shipping cost). ⑦ (Option 2): We can apply a 6 percent discount (to the total invoice value) (as compensation) (for the inconvenience). ⑧ Both options can be combined (if desired).

Paragraph 4

⑨ Please inform us (of your preferred arrangement) (by April 15) (so that we can proceed immediately). ⑩ We sincerely apologize (for this disruption) and assure you (that we are doing everything possible) (to minimize the impact) (on your operations).

C-4：この遅延の原因と、最終的な納品予定日（到着予定日）を日本語で答えよ。

C-5：段落3で提案されている2つのオプションを、それぞれ日本語で具体的に説明せよ。また、⑧文の「Both options can be combined if desired」とはどういう意味か。

C-6：⑤文の骨格S・V・Oを示し、「would like to offer」の意味・用法を説明せよ。

C-7〜C-9（メール3：カンファレンス参加案内）

From: Events Team, Japan HR Summit
To: Registered Participants
Subject: Final Confirmation — Japan HR Summit 2026

Paragraph 1

① We are delighted (to confirm your registration) (for the Japan HR Summit 2026), (taking place on May 15–16) (at the Tokyo International Forum, Hall B). ② Your attendee badge and program booklet will be available (for collection) (at the registration desk) (from 8:30 a.m.) (on the morning of May 15).

Paragraph 2

③ (This year’s summit) features over 30 sessions, (including keynote presentations, panel discussions, and hands-on workshops) (covering topics such as AI in recruitment, employee well-being, and global talent management). ④ (To ensure you can attend your preferred sessions), we strongly recommend (accessing the online schedule at jhrsummit.jp/schedule) and adding sessions (to your personal agenda) (before the event).

Paragraph 3

⑤ Lunch and refreshments will be provided (on both days) (at no additional charge). ⑥ (Please note that) dietary requirements (submitted during registration) have been forwarded (to the catering team). ⑦ (If you have any last-minute changes to your dietary needs), contact events@jhrsummit.jp (no later than May 10).

Paragraph 4

⑧ (Please be aware that) photography and video recording are not permitted (during keynote sessions). ⑨ Social media sharing is encouraged, (using the official hashtag #JHRSummit2026). ⑩ (For any logistical inquiries on the day of the event), the Events Help Desk will be located (near the main entrance) (from 8:00 a.m.).

C-7：参加者が事前にやっておくべきことを、本文から2つ答えよ。

C-8：段落4の規則・案内を3点に分けて日本語でまとめよ。

C-9：④文の骨格S・V・Oを示せ。また「we strongly recommend accessing〜」の「accessing」の品詞・用法を説明せよ。

C-10〜C-12（メール4：オフィス移転通知）

From: Administration, Bright Line Communications
To: All Clients and Partners
Subject: Office Relocation Notice — Effective June 2

Paragraph 1

① We would like (to inform you) (that Bright Line Communications will be relocating its head office) (effective June 2). ② Our new address will be Shin-Osaka Square Tower, 12th Floor, 3-1-3 Miyahara, Yodogawa-ku, Osaka 532-0003.

Paragraph 2

③ (During the relocation period) (from May 30 to June 1), our main phone lines will be temporarily unavailable. ④ (For urgent inquiries during this period), please contact us (via email at info@brightline.co.jp). ⑤ All email addresses, website addresses, and department extensions will remain unchanged.

Paragraph 3

⑥ (Once we are fully operational at the new location from June 2), all services will resume (as normal), (with no interruption to our project delivery commitments). ⑦ (For clients (scheduled to visit our office)), the new location is a seven-minute walk (from Shin-Osaka Station’s East Exit) (on the JR Tokaido line) and is accessible (by elevator directly from the lobby).

Paragraph 4

⑧ Please update your records (with our new address) and note (that all correspondence, invoices, and parcels) should be directed (to the new address) (from June 2 onward). ⑨ (Should you have any questions or concerns about the relocation), please do not hesitate (to contact your account manager directly).

C-10：この通知メールの構成（段落1〜4の役割）を1行ずつ日本語で説明せよ。

C-11：⑧文には2つの命令文が含まれている。それぞれの動詞と内容を答えよ。

C-12：⑨文の「Should you have any questions」は倒置構文である。倒置前の通常語順と、この形が使われる理由を説明せよ。

C-13〜C-15（メール5：採用選考の結果通知）

From: Talent Acquisition, Norheim Pharmaceutical
To: Applicant
Subject: Application Update — Senior Research Scientist Position

Paragraph 1

① Thank you (for your interest) (in the Senior Research Scientist position) (at Norheim Pharmaceutical) and (for taking the time) (to complete our application process). ② We received (a large number of applications) (for this role) and appreciate the effort (you invested in your submission).

Paragraph 2

③ (After careful consideration), we regret (to inform you) (that you have not been selected) (to proceed to the next stage of our selection process). ④ This decision reflects (the highly competitive nature of this recruitment cycle) rather than (a judgment on your qualifications or experience). ⑤ We are (at this stage) unable (to provide individual feedback) (on applications).

Paragraph 3

⑥ (However), your profile has been retained (in our candidate database) (for a period of six months). ⑦ (Should a suitable position become available), (that matches your experience and interests), we may contact you (without you needing to reapply). ⑧ (If you would like your information removed from our database), please contact talent@norheim-pharma.co.jp.

Paragraph 4

⑨ We wish you every success (in your career search) and thank you again (for considering Norheim Pharmaceutical as a potential employer).

C-13：段落2の主旨を20字以内で述べよ。また、④文が述べている「選考外となった理由」を日本語で説明せよ。

C-14：段落3では「不合格でも候補者にとってプラスになる情報」が述べられている。具体的に何か、2点を日本語で答えよ。

C-15：⑦文の「Should a suitable position become available, that matches your experience and interests」の構造を（）メソッドで示し、全文を日本語に訳せ。

今日の重要語（10語）

本日のまとめ

今日のチェック：
– [ ] ビジネスメールの書き出し表現（We are writing to〜 / We regret to〜）がわかる
– [ ] Should you have any questions のような倒置条件文を読める
– [ ] メール全体の流れ（目的→詳細→行動指示）を追える

Phase 2 進捗

Day 8 完了：段落の基本構造（TS・SS） ✓Day 9 完了：ビジネスメール・通知文の段落読解 ✓Day 10：広告・告知文の段落読解Day 11：ニュース記事の段落読解Day 12：Part 6形式（段落穴埋め）への応用Day 13：複数段落・接続表現の読み方Day 14：Phase 2 総復習

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